Frequently Asked Questions
Answers to the most commonly asked questions by our customers.
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Four Seasons Landscaping provides lawn care and landscaping services to customers in Fairfield County, Connecticut.
FAQs
Contact us if you cannot find the answer to your question.
What can I expect from your lawn care maintenance service?
You will find that our lawn care maintenance services are both comprehensive and thorough. Select your services:
• Mowing of your front and backyard with our durable, commercial grade mulching movers.
• Edging along sidewalks and driveways.
• String trimming of all areas that not accessible by mower. This includes the areas around flower beds, fences, trees, and A/C units.
• Blowing away of debris so that your sidewalk, driveway and patios areas are completely clean.
Will my pet be in your way?
It’s best if your pet is left inside your home on your scheduled service day. Also, please pick up pet droppings, toys, bones, and large rocks as they can cause severe damage to your property, of our equipment and crew if they come in contact with our lawn mower blades. If you cannot bring your pet indoors, please let us know at least 24 hours ahead of time.
What if it’s raining on my service day?
We mow in light rain or after the rain subsides. If we determine that the lawn is too wet, your lawn will be completed on the following day or Saturday, if necessary.
Can I reschedule my service?
If you need to reschedule, cancel, or skip a service, please contact us at least 24 hours in advance by telephone or e-mail. Due to unforeseen factors that may be beyond our control, we cannot guarantee that your change request will be honored; however, we will do our best to accommodate any scheduling changes you desire. For skip service requests, your regular schedule will resume the following week.
What if I want to cancel my service?
While it is our desire for you to be pleased with our service season after season, neither party is obligated to continue. Our policy states that customers who wish to cancel their service must provide a 14 day written notice.
What if I am dissatisfied with the results after a service call?
If for any reason you feel that our work is not to your satisfaction or if you think that we missed a service date, contact us within 24 hours of the original scheduled service and we will gladly re-send our crew out the same day–if possible, to re-mow your yard WITHOUT ADDITIONAL CHARGE! No credits or refunds apply to give us the opportunity to correct any mistakes to reach our goal of your guaranteed satisfaction!
What happens if there is damage to my property during a scheduled service call?
Please be sure that your sprinkler heads, drain caps, and valve covers are installed correctly and not hidden from view, as we will not honor any requests for repair of these types of items. Our 100% satisfaction guarantee applies in other cases. If we are unable to repair the damage ourselves in a timely manner, we will find someone else who is qualified to do it! In order for this guarantee to be enacted, we must receive notice from you by phone or e-mail within 24 hours of the performed service date.
*Note: We ask that our customers please protect the fencing areas and plants in their flowerbeds when we are scheduled to perform the string trim service. Contact us for more information.
What does the lawn service include?
- Lawn Mowing
- Picking up of any lawn debris (glass, paper etc.)
- String trimming
- Blowing of sidewalks and driveways
- Edging done if requested for an additional fee.
What other services do you provide?
- Hardscapes – including walkways, and retaining walls
- Aeration/Dethatching
- Landscape renovation
- Bush trimming
- Spring Cleanup
- Fall Cleanup
- Snow Removal
What is the normal cost per cut?
- We prefer to visit the site in order to be accurate on all pricing.
Do you mow when it rains?
- Yes, we do mow when it rains but only during light rain.
- If heavy rains, mowing will be performed the day following your scheduled mow date.
Are they the same crew each week?
- Yes, our crews are given the same schedule weekly.
Do you require a deposit?
- Yes, but only on large landscape projects.